Privacy policy

Last Updated: 03/10/2025

At COGIRLS, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect: We may collect the following personal information:

  • Identity Data: Your full name.
  • Contact Data: Email address, billing address, shipping address, and phone number.
  • Financial Data: Payment card details. Please note, these are processed securely by our third-party payment providers (e.g., Stripe, PayPal), and we do not store your full card information.
  • Technical Data: Browsing data such as your IP address, browser type, and information about your device, collected via cookies.


2. How We Use Your Information: Your information is used to:

  • Process, fulfill, and deliver your orders.
  • Send you order updates and shipping confirmations.
  • Provide dedicated customer support.
  • Send marketing promotions and newsletters, only with your explicit consent.
  • Improve our website, products, and your overall shopping experience.


3. Sharing: Your Information We do not sell your personal data. We only share your information with essential third-party partners to provide our services, including:

  • Payment processors to securely handle payments.
  • Delivery services (e.g., Royal Mail, DHL) to ship your order.
  • Legal authorities, if required by law.


4. Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences (like items in your cart), and collect anonymous statistics. You can disable cookies through your browser settings, though this may affect website functionality.

5. Data Security: We implement robust technical and organisational security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorised way.

6. Your Rights under UK GDPR: You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your data.
  • Withdraw your consent for marketing at any time.
  • Request the restriction of processing of your data. To exercise any of these rights, please contact us at business@cogirls.co.uk.


7. Data Retention: We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Policy: We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us: For any questions regarding this policy, please email us at business@cogirls.co.uk.

COOKIE POLICY

Last updated: 10/10/2025

This Cookies Policy explains how COGIRLS (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website cogirls.co.uk. By continuing to browse or use our site, you agree to our use of cookies as described below.

1. What Are Cookies

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help us recognise your browser, remember preferences, and improve your overall browsing experience.

2. Why We Use Cookies

We use cookies for several purposes:

  • Essential cookies – to ensure the website functions properly, such as enabling checkout or login.
  • Performance cookies – to analyse website traffic and improve site functionality.
  • Functional cookies – to remember your preferences, such as location or language.
  • Marketing cookies – to help deliver relevant content and measure advertising performance.


3. Third-Party Cookies

Some cookies are placed by third-party providers, such as analytics or advertising partners. These partners may collect information about your online activity across different websites.
We do not control these cookies and recommend checking their privacy policies for more details.

4. Managing Cookies

When you first visit our website, a banner allows you to accept or decline non-essential cookies.
You can also disable cookies at any time through your browser settings. However, please note that disabling essential cookies may affect website performance or prevent you from completing purchases.

To manage cookies in your browser, follow the instructions provided by:


5. Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in law, technology, or our practices. The updated version will always include the revision date at the top of this page.

6. Contact Us

If you have questions about this Cookies Policy, please contact us at business@cogirls.co.uk or through our contact form on cogirls.co.uk.